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Terms & Conditions

These terms and conditions govern your use of https://get-fully-booked.com (“Website”) and any memberships, online courses, live group programmes, masterminds, in-person VIP days, digital products, resources, or related services provided by Sarah Orchard trading as Get Fully Booked (“we”, “us”, “our”).

By accessing this Website or purchasing from us, you agree to be bound by these terms. If you do not accept these terms, you should not use the Website or purchase from us.

1) Who we are

Get Fully Booked is operated by Sarah Orchard (trading as Get Fully Booked).
Business address: Hudnalls Loop Road, Lydney, Gloucestershire, GL15 6SG, UK
Email: hello@get-fully-booked.com

2) Eligibility

You must be 18 years old or over to use this Website and purchase our services.

3) Use of the Website

You agree to use this Website lawfully and not to:

  • Republish, reproduce, distribute, or exploit our content without written consent

  • Upload or transmit harmful, malicious, or disruptive content

  • Use the Website in a way that infringes on others’ rights or restricts their access

We may restrict or remove access to the Website or services where we reasonably believe these terms have been breached.

4) Intellectual property (copyright and trademarks)

All content on the Website and within our services (including text, branding, videos, podcast episodes, downloads, templates, training materials, session recordings, and resources) is owned by us or licensed to us and protected by intellectual property laws.

When you purchase a course, programme, or membership, you receive a non-exclusive, non-transferable, revocable licence to access and use the materials for your personal use (or internal business use where applicable) only.

You must not:

  • Share logins or allow others to access your account

  • Copy, reproduce, resell, distribute, publish, or exploit our materials

  • Record sessions or content unless we explicitly permit it in writing

  • Use our materials to create or deliver your own training, course, or programme

5) Our services (what you’re buying)

We provide services such as:

  • Memberships (including THE FULLY BOOKED BUSINESS CLUBⓇ)

  • Online courses and digital products

  • Live group programmes (including sessions delivered via Zoom or similar platforms)

  • Masterminds and in-person strategy / VIP days

  • 1:1 marketing consultations – in person and virtually via Zoom

  • Digital resources, templates, and training libraries

The exact inclusions, format (online/in-person), dates, access period, and any requirements are described on the relevant sales page and/or checkout page at the time of purchase. We will provide the services with reasonable care and skill.

We may make reasonable changes to programme content, delivery methods, session times, speakers, venues, or resources where necessary (for example, to improve the service or due to circumstances outside our control). Where a change is significant, we will aim to give reasonable notice and provide an alternative of equivalent value.

6) Disclaimer about results (no guarantees)

Our services are educational and informational. They are not legal, financial, tax, or professional advice.

By purchasing or using our services, you acknowledge and agree that:

  • Results vary depending on your effort, actions, experience, circumstances, market conditions, and factors outside our control

  • We do not guarantee any specific outcome (including bookings, revenue, profit, audience growth, or business success)

  • Testimonials, examples, and case studies are illustrative only and are not promises or guarantees of results

You are responsible for your decisions, actions, and outcomes.

7) Pricing and payment terms

Prices are shown on the relevant sales page and/or at checkout. Unless stated otherwise, prices are in GBP and excludes VAT, unless stated.

Payments are processed via third-party providers (for example Stripe) and may be delivered via third-party platforms (for example Kartra). We do not store full payment card details.

7.1 Subscriptions (monthly and annual membership)

Where a product is sold as a subscription (for example, a monthly or annual  membership), it renews automatically unless cancelled.

How to cancel: you may cancel by emailing club@get-fully-booked.com.

When cancellation takes effect:

  • Cancellation stops your subscription from renewing.

  • You will continue to have access to the membership content and community areas until the end of your current paid billing period (monthly or annual, depending on your plan).

No partial refunds: we do not provide partial or pro‑rata refunds for unused time in a billing period, except where required by law.

7.2 Payment plans (not a subscription)

If you choose a payment plan, you are entering into a legally binding commitment to pay the full fee according to the agreed schedule.

A payment plan:

  • is not a subscription

  • cannot be cancelled early

  • remains payable regardless of attendance, participation, or usage

7.3 Failed or missed payments

If a payment fails, we may retry the payment and/or ask you to update your payment details.

If payment is not received within a reasonable time, we may pause access to programme materials, live calls, and/or community areas until your account is brought up to date.

If non-payment continues, we may require the remaining balance to become immediately due and take reasonable steps to recover unpaid amounts (including external recovery support and/or legal action where appropriate).

7.4 Access conditional on payment completion

Where relevant (for example, “lifetime access”, bonuses, or certification), access may be conditional upon all payments being completed.

8) Refunds and cancellations (digital content and services)

Because many of our services include immediate access to digital content and/or scheduled live delivery, refunds are not possible once access has been granted.

8.1 Statutory rights (UK consumers)

If you are a UK consumer, you may have statutory rights including a 14-day cancellation right under the Consumer Contracts Regulations in certain circumstances. Nothing in these terms limits your statutory rights where applicable.

8.2 Digital content and immediate access

Where we provide immediate access to digital content, you may be asked at checkout to:

  • consent to immediate access/delivery; and

  • acknowledge that you may lose the right to cancel once access begins

Once access is granted and you have accessed the content (including logging into a portal, streaming, downloading, or attending a live session), refunds are not offered, except where required by law.

8.3 Change of mind / non-attendance

Refunds are not offered for:

  • change of mind

  • non-attendance at live sessions

  • lack of use of the materials

  • subjective dissatisfaction

(Except where required by law.)

9) In-person strategy / VIP days and masterminds (additional terms)

For in-person services (including VIP / strategy days and masterminds), unless stated otherwise:

  • Travel, accommodation, meals, and related expenses are your responsibility

  • You are responsible for arranging appropriate insurance (including travel insurance where relevant)

  • Any venue rules must be followed

If an in-person date needs to change due to circumstances outside our control (for example venue issues, illness, or events beyond reasonable control), we will aim to provide reasonable notice and offer a rescheduled date or a reasonable alternative of equivalent value.

10) Community conduct (including Facebook groups)

Where your purchase includes access to a community (for example, a members-only Facebook group for our membership), you agree to act respectfully and not to:

  • harass, bully, or discriminate

  • spam or promote unrelated services

  • share confidential information from other members

We may remove or restrict access to community spaces or services (without refund) where we reasonably believe conduct standards have been breached, except where required by law.

11) Confidentiality

You agree to keep confidential any non-public information shared within programmes, communities, or live sessions, including other participants’ information and business details.

12) Recordings and replays

Live sessions may be recorded and made available as replays where stated on the sales page or within the programme. By participating, you consent to such recording and use.

13) Third-party platforms and links

We may use third-party platforms (for example Kartra, Zoom, Facebook (Meta), Stripe). We are not responsible for outages, interruptions, or issues caused by third parties beyond our control.

Our Website may contain links to third-party websites. We do not endorse and are not responsible for third-party content.

14) Limitation of liability

To the fullest extent permitted by law:

  • We are not liable for indirect, special, incidental, or consequential loss or damage (including loss of profit, revenue, data, or goodwill) arising from your use of the Website or services

  • Our total liability in connection with any service will be limited to the amount you paid for that service

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

15) Privacy and cookies

Your use of this Website is also governed by our Privacy Policy:
https://get-fully-booked.com/privacy-policy/

16) Governing law and jurisdiction

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales, unless consumer law requires otherwise.

17) Changes to these terms

We may update these terms from time to time. Any updated version will be posted on the Website. Continued use of the Website or our services after changes are posted constitutes acceptance of the revised terms.

18) Contact

If you have questions about these terms, contact: hello@get-fully-booked.com

 

Last updated: 14.04.26